Health and Safety & Cancellation Policy

At The Body Roll Studio, your safety and well-being are our top priorities. While our treatments are designed to support relaxation, recovery, and body sculpting, it’s important to follow safety guidelines and be aware of contraindications before booking a session.

Intended Use

Our Body Roll Machines and EMS Sculpting are designed for wellness and body sculpting purposes. They should only be used as directed and are not a substitute for medical treatment. If you have any underlying health conditions, we strongly recommend consulting with a medical professional before booking a session.

Our services are not suitable for.

Lymphatic Drainage Body Roll Machines (Infrared Therapy)
This is not suitable for individuals:

  • Over 120kgs

  • Pregnancy

  • Circulatory system disorders

  • Unregulated blood pressure

  • Heart conditions

  • Varicose veins

  • Skin petechiae (bruising or capillary damage)

  • Recent surgery (within 6 months or until full wound healing)

  • Cancer (within 5 years of treatment) Please check with your doctor as you maybe able to roll.

  • Severe inflammatory conditions

  • First days of menstruation

  • Hernia (in treatment areas) You can roll other parts of your body.

  • Telangiectasia (visible broken capillaries in the treatment area)

EMS Sculpting Treatments
This is not suitable for individuals with:

  • Cardiac conditions or pacemakers

  • Metal implants

  • Kidney or liver failure

  • Pregnancy

  • First days of menstruation

  • Pregnancy

  • Recent Surgery

  • Any form of non removable metal implants or devices

Medical Advice Disclaimer

The Body Roll Studio does not provide medical advice. Our services and information are designed for educational and wellness purposes only and should not be considered a substitute for professional medical diagnosis, treatment, or advice.

If you have any health concerns or medical conditions, always consult a qualified healthcare professional before undergoing lymphatic massage, infrared therapy, or EMS sculpting treatments. Your use of any information on this website or participation in our services is at your own risk.

✨ The Body Roll Studio – Health & Safety Agreement

By booking and participating in services at The Body Roll Studio, you acknowledge and agree that:

  • You have read and understood our health and safety information.

  • You understand that some treatments may not be suitable for everyone.

  • You confirm that, to the best of your knowledge, you do not have any medical conditions, injuries, or contraindications that would make these services unsafe or inappropriate for you.

  • You agree to participate voluntarily and understand that our treatments are non-therapeutic, self-service, and are not a substitute for medical advice or care.

  • You accept responsibility for notifying staff of any concerns, changes to your health, or if you are unsure whether a service is suitable for you.

Your safety and comfort are our priority — if you’re ever unsure whether a service is right for you, please contact us before booking.

✨ The Body Roll Studio – Cancellation Policy

We get it — things come up. But to keep things fair and our schedule running smoothly, please note:

Cancellations or no-shows within 24 hours of your appointment are non-refundable.

You're always welcome to reschedule your booking anytime before the 24-hour window using the link in your confirmation email.

Thanks for your understanding — this helps us make sure every spot is available for someone who needs it 💛

Please reach out with any questions jo@thebodyrollstudio.co.nz